Questions, answered.

Start with the space, occasion or message: a hotel lobby, a trade-show booth, a wedding or a storefront promotion. Our Help me choose guide narrows the options. A photo of the space and your approximate budget help us recommend a practical starting point.

Explore wallcoverings and décor, signs and window graphics, banners and displays, business printing, event printing, packaging and promotional products. You can shop by product or by occasion, then bring the pieces together in one project request.

Tell us what you need, approximate dimensions, quantity, where it will be used and your required date. Add artwork or inspiration if you have it. Choose shipping, installation, pickup or help deciding, and include the project ZIP code. You can start without having every detail settled.

Quantity options depend on the product. A single mural or display is a different kind of order from a batch of business cards or labels. Send the quantity you actually need; we’ll identify available order quantities and any minimum charge before you commit.

Yes—include the whole list in one request, such as a backdrop, pull-up banners, table graphics, handouts and directional signs. Share one event date and note any different delivery locations. Each item still needs its own dimensions, quantity and approved artwork.

Request a sample of the material or finish you’re considering. A plain material sample shows its texture and feel; a printed sample shows artwork on that surface. We confirm available samples, any charge and timing with your request.

Send the original design file or a high-quality PDF if you have one. For photographs, send the original image at its highest available resolution. Include the intended print size, and keep linked images and fonts available if we need them. We’ll review the file for the selected product.

Often, yes. Send the original photo rather than a screenshot or a copy downloaded from social media. How large it can print depends on the file’s detail, the finished size and viewing distance. We review it at your requested size before production.

Yes—send an exported print PDF rather than a screenshot of the design. Confirm the product size and template first, and include any required bleed. Keep the editable design available in case the layout needs adjustment. Exporting as a PDF does not repair low-resolution images inside the design.

Bleed is artwork that extends beyond the finished edge so trimming does not leave an unwanted border. The safe area keeps important text and logos away from cuts, folds or hardware. Use the template for your exact product; the required allowances are not the same for every item.

Review the proof before authorizing production. Check spelling, names, dates, phone numbers, web addresses, dimensions, crop, printed sides and each design version. Scan every QR code. A proof is your opportunity to catch content and layout changes before the job is printed.

A screen preview is useful for layout, but it is not an exact color sample. Ink, material, texture and lighting affect the finished appearance. If matching a brand color or room scheme is important, send a reference and request a printed sample or strike-off before the full run.

A strike-off is a small printed sample of your artwork on the selected material. It helps you review color, detail and texture in the actual space before a larger project. It is especially useful for wallcoverings and color-sensitive work; confirm its cost and timing in your quote.

Tell us whether you need a new design, a file adjustment or only a print-readiness check so that work can be included in the quote. The estimator accepts artwork uploads up to 50 MB per file. For a larger file, contact us to arrange a suitable transfer method.

Supply artwork you own or have permission to reproduce for the intended use. Seeing an image online does not establish that permission. Our inspiration gallery shows examples of what print can achieve; it is not a library of artwork automatically licensed for your order.

Yes. Share the wall dimensions and the photograph, pattern or design you have in mind. We review image placement around doors, windows and fixtures, then confirm the material and panel layout with your project.

There are different material paths for smooth painted walls and textured masonry. Start by selecting the existing surface and send a close-up photo. We review the texture, paint or coating and site conditions before confirming a material and preparation plan. Ordinary smooth-wall wallpaper is not the default for every wall.

Yes. Tell us the floor type, whether it is indoors or outdoors, expected foot traffic and how long the graphic needs to stay. The printed material and any protective finish must suit that use. Floor products are selected separately from wallcoverings and quoted for the actual project.

First narrow the materials to those suited to your surface and use. Then compare the look and feel: smooth or textured, subtle or reflective, opaque or clear where available. Review physical samples in the room’s lighting when the finish is important.

Some materials are designed to be removable, but the result also depends on paint condition, surface preparation, time in place and the removal method. Tell us if the wall is rented or needs to be restored later. We’ll review the material and any test application before you choose it.

Tell us where the material will be installed, how it will be cleaned and what documentation the project requires. We match the exact material and construction to those needs and provide its product documentation for review. A texture name alone does not identify every performance characteristic.

Send photos before ordering. Existing coverings, loose paint, moisture damage or an uneven surface can change the preparation and material choice. We identify any removal, repair or other preparation in the project scope before installation is scheduled.

Start with how you will use it: a compact display for occasional events, a more substantial presentation, or a message visible from both sides. Compare the standard, premium and double-sided options, then confirm size, graphic and hardware together.

Check the selected configuration. A printed banner, a complete display with a stand and a replacement graphic are different orders. Tell us how you intend to display it, and we’ll identify the included base, frame, carrying case or mounting hardware in the quote.

Send the stand’s model, photos and graphic measurements. Replacement compatibility depends on the hardware and how the graphic attaches. We confirm the fit before quoting a replacement; matching the visible width alone is not enough.

Choose the material, hardware and finishing for the actual location. Wind, rain, sunlight, mounting and how long the display will stay up all matter. Tell us if a portable display will be used outdoors so we can review an appropriate configuration.

There are clear, opaque and other window-graphic options for different visual effects. Tell us whether you want privacy, a solid message or a design that uses the glass itself, and which side people will view. We confirm the material, placement and installation side for your window.

Send the sign dimensions, placement, desired appearance and photos of the mounting area or existing lightbox. Note whether you need a printed face, mounting hardware or a complete display. Mounting, access, electrical work and any other installation needs must be clearly identified in the quote.

Share the pieces you need, quantities, exact wording and event or campaign dates. We can review a coordinated set of signs and printed pieces. If the venue, property or campaign requires particular wording, placement or dimensions, include those requirements with the artwork.

The wall and floor planner helps you share measurements, choose a surface and explore suitable materials. We price the selected material and work after reviewing your project. Your written quote confirms the product, dimensions, quantity, finishing, delivery or installation, applicable tax and payment requirements before you authorize the job.

Pricing reflects the selected product and quantity. Where approved quantity prices are available, you can compare both the order total and price per piece. For other configurations, request the quantities you want compared. Multiple artwork versions or delivery locations can change the price.

File preparation, setup, handling and finishing take time even for a small print. The material used can also exceed the area of the finished image. Any applicable minimum or setup allowance is identified in the quote so you can compare options before ordering.

Your quote states the deposit or advance payment, any progress payments and when the remaining balance is due. Review those milestones before accepting. Payment and artwork approval are separate steps; paying a deposit does not approve a proof.

A particular material, finish, size or configuration may need to be obtained specifically for your project. We confirm any advance payment, lead time and cancellation conditions before you authorize it. Those commitments should be clear in the quote.

Applicable tax is identified with your order. If you believe the purchase qualifies for an exemption, provide the relevant documentation before invoicing so it can be reviewed. Do not assume a purchase is exempt simply because it is for a business or includes installation.

Timing depends on the product, quantity, material, artwork approval and finishing. Shipping and installation add their own scheduling needs. Share your required arrival or installation date at the start; we confirm a schedule for the agreed specification rather than applying one turnaround to every product.

Tell us the deadline before ordering, including the event’s setup date. We check the artwork, production, material and delivery requirements before confirming whether rush service is possible and what it costs. A request for rush service is not a confirmed deadline until agreed.

Request shipping and provide the destination ZIP or postal code when you start the project. We confirm service availability, packaging and freight for the product and destination. Oversized, fragile or complete display assemblies may need a different delivery arrangement from flat printed pieces.

Choose pickup in your request. We’ll confirm the pickup arrangements and let you know when the order is ready. Wait for that confirmation before making the trip; approving the proof or seeing a production estimate does not mean the order is ready to collect.

Include each destination, quantity and required date in the project request. A coordinated project can still need separate production or shipping arrangements. We confirm the delivery plan and any additional charges before you approve it.

Give us the event date and the latest date the print would still be useful. We plan around those dates when confirming the order. If timing becomes a concern, contact us with the order reference so we can review the current status and available next steps.

Request installation and provide the project ZIP code, surface photos and desired date. We confirm the installation area, scope, access and preparation requirements before scheduling. Installation availability and price are specific to the project.

For walls, measure width and height in more than one place and label each area. Include doors, windows, outlets and other interruptions. Send a straight-on view and a close-up of the surface. For floors, signs or windows, include the usable area and any mounting or access constraints.

Wait for the preparation plan for your selected product. Cleaning, repairs, paint curing, primers, adhesives and test applications differ between smooth walls, textured masonry, glass and floors. We confirm what is needed and who will complete that work before installation day.

Tell us who will install it before the material and finishing are finalized. We identify the relevant product guidance and panel or graphic layout. Your installer should review the surface and installation requirements before work begins; some materials need specialist equipment or techniques.

Use the care instructions for the actual material and any protective finish. Tell us about frequent cleaning, disinfectants or heavy traffic when choosing the product. Do not assume every print tolerates the same cleaner, scrubbing or moisture exposure.

Identify the material and review its removal guidance before pulling it off. Age, paint condition, heat and exposure can affect removal. Contact us if you are unsure which product was used, especially on rented walls, delicate finishes or large installations.

Contact us immediately and describe the exact change. We check how far the job has progressed before confirming whether it is possible and whether cost or timing will change. Send written approval for a revised proof before the updated artwork goes into production.

Contact us promptly with the order reference. We review the accepted terms, work already completed and any material or production commitments before confirming the cancellation and any refund. The available options depend on the stage and circumstances of the order.

Custom dimensions, wording and artwork make the reason for a return important. Contact us with the details so we can review the order terms and options. Check measurements and the proof carefully before approval, and tell us promptly if you discover an error.

Photograph the issue and, for delivery damage, the packaging. Keep the packaging and contact us with your order reference and a description of what is wrong. Avoid installing or using affected pieces until we review the problem and agree on the next steps.

We review concerns against the approved artwork, specified materials and agreed installation scope. Any product warranty or workmanship coverage should be identified with your project. Tell us what went wrong and when you noticed it so we can assess the issue and explain the available resolution.

Send the previous order reference and tell us what should stay the same or change. We confirm the current material, artwork version, quantity and price before reprinting. Mention any color-matching requirement; a previous order does not automatically approve a new proof or specification.